Cant update firmware.

Discussion in 'Mantis Q' started by affa1234, Oct 3, 2018.

  1. affa1234

    affa1234 New Member

    Sep 18, 2016
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    Hi ive just got a mantis q but cant update firmware i use a samsung galaxy s7.could it be the phone.any help please.

    Sent from my SM-G930F using Yuneec-Forum.com mobile app
     
  2. Jas

    Jas Administrator
    Staff Member

    Aug 3, 2017
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    Male
    Engineer
    Canada
    I doubt that it's the phone. Is the remote controller linked to the aircraft while you are updating the firmware and is the internet connected throughout the update? Do you get any error message?

    Also make sure the aircraft is connected to the computer throughout the entire update.
     
  3. affa1234

    affa1234 New Member

    Sep 18, 2016
    15
    1
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  4. affa1234

    affa1234 New Member

    Sep 18, 2016
    15
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    3
  5. Ian wang

    Ian wang New Member

    Jan 16, 2019
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    Hello guys, I tried to update my mantis today, but it always telling me "network error" can anyone help? Thanks!

    Sent from my Pixel using Yuneec-Forum.com mobile app
     
  6. Zak Roberts

    Zak Roberts New Member

    Dec 25, 2019
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    Hello. I am having the same problem. I can't update the software because there is a network error and I don't know what to do. I read the previous answer and it didn't help. If you can help, that would be great.
     
  7. k_dan

    k_dan New Member

    Dec 26, 2019
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    I just unboxed my Mantis-Q downloaded the Pilot app for android. I tried to register an account through the app and got a network error. After a few attempts, I moved on to syncing the controller up to the drone, worked just fine, but now I'm trying to update the firmware and there is a server connection error there. I have submitted a case with customer support. Until I hear back from Yuneec does anyone know if there is an issue with the android app connecting to Yuneec?
     
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