e90 gimbal going crazy while in flight - help needed!

Hello Yuneec pilots! I am new one to this forum.

Hope you are all well as I am not so (yet again).

Need some help:

Wanted to fly a bit this morning, had 4 batteries charged and went off flying. Everything was OK for ..... say 5 min. in the air.

Out of the sudden the st16s screen started to spin... First thought - birds stroke h520 (yes my ebee had been once chased by a pair of birds of prey at that location). Second - I must have collided with trees and my bird was falling down. Quick look into the sky showed that h520 was stable in the air clear of any trees and good 10-15 m above the highest ones. And the live video was still spinning.
Commanded (RTH) the drone to come back and when it was approaching me I could see that e90 was rotating in all directions. This stopped only after landing and turning off h520.

After powering the drone again gimbal was not moving by itself nor reacting to any commands from sticks/switches/controllers. It will not calibrate either.

Camera seems to be working, green light (steady) is on, pictures are taken and stored on a card.

Gimbal is dead!

FYI - no gimbal updates have been done recently.


I am getting frustrated with my h520. Have had it since June this year and I already sent it twice for fixing (1. - sticks of the st16s not calibrating and 2. - landing gear not coming down for landing). It never crashed nor hard landed. It is becoming a kind of a nightmare to have a tool marketed as a professional one and hesitating every time I go for a job whether it will work or not.

I am on a verge of taking decision about selling it ...

All your comments will be appreciated. First question is whether I need to send the gimbal over to Germany for service to fix it. Or is it something I can fix by myself (yet I am not that much of a technician)?

Otherwise I will be happy to know your thoughts ...

Regards,
Pawel

 

HI,

Many thanks for your comprehensive explanation.

Sorry it came a bit too late as I already had dispatched e90 to Germany for Yuneec service attention. Nevertheless your "procedure" for fixing and calibrating is beyond my tech. capacity.

Hope that German service will simply replace my broken camera with a new one in case repair was to take weeks as you said.

Br,
Pawel