problème de démarrage du Drone Q500 4K

Discussion in 'French (Francais) Forum' started by knou, Jul 9, 2019.

  1. knou

    knou Member

    Mar 12, 2019
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    I removed the camera and the motors start in smart and angle mode. I didn't fly the drone it's already dark.
    However, no start in Home mode
     
  2. knou

    knou Member

    Mar 12, 2019
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    I don't want to bother you. It is 7pm at home I propose that we continue tomorrow if it is possible for you. I have to take care of my family for now.
    Good luck and thank you very much
     
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  3. WTFDproject

    WTFDproject Active Member
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    It will never start in Home Mode. The programming only allows start in Angle and Smart Modes.
     
  4. WTFDproject

    WTFDproject Active Member
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    #24 WTFDproject, Jul 21, 2019
    Last edited: Jul 21, 2019
    @knou,
    Do you still have the damaged camera? If so, we may be able to salvage parts to restore the new camera. Or perhaps use parts from the new to restore the old. Please describe the damage to the original camera, or upload pictures to help assess what might be available.

    Does the new camera have a warranty? If so, do you want to return for a replacement, or do you want to attempt repair. Understand the attempt to repair will void any warranty you may have available.
     
  5. Steve Carr

    Steve Carr Member

    May 29, 2015
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    When the Q crashed the camera was ripped off of the mount? Was the mount damaged?
    Are you using the short patch cable to connect the camera to the Q?
    Does the mount have 3 pin connector?
     
  6. WTFDproject

    WTFDproject Active Member
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    @knou,
    I am assuming that both the original camera and the new camera are the standard CGo3 normally associated with Q500 4K. Is this correct?
     
  7. knou

    knou Member

    Mar 12, 2019
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    Bonjour,
    j'ai installé un nouveau logiciel sur la caméra CGO3 . Le problème est le même.
    la nouvelle caméra n'est peut-être pas reconnu entièrement. La ST10 ne me demande pas de mot de passe lors du bind l'ecran affiche status ok après avoir sélectionner la caméra. je ne vois pas quoi essayer d'autre?
    Merci pour votre soutien

    Hello,
    I have installed new software on the CGO3 camera. The problem is the same.
    the new camera may not be fully recognized. The ST10 does not ask me for a password when I bind the screen displays status ok after selecting the camera. I don't know what else to try?
    Thank you for your support
     

    Attached Files:

  8. knou

    knou Member

    Mar 12, 2019
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    yes exactly
     
  9. knou

    knou Member

    Mar 12, 2019
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    during the crash, the camera was ripped off the bracket, the connecting wires were cut. I use the pin bracket to connect the camera + the short wire
     
  10. knou

    knou Member

    Mar 12, 2019
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    yes exactly
     
  11. WTFDproject

    WTFDproject Active Member
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    Knou,
    Make sure the controller if off.
    Turn on the drone, and watch the light on the front of the camera, near the lens.

    It should be this sequence:
    1. Brief white.
    2. Longer steady red.
    3. Green, on/off repeating (may appear white on some cameras)

    If this is not what you see, please describe what it is showing.
     
  12. WTFDproject

    WTFDproject Active Member
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    knou,
    Do you have a Steadygrip for the camera?
    Do you have a Smartphone with the CGo3 APP installed?
     
  13. knou

    knou Member

    Mar 12, 2019
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    #33 knou, Jul 25, 2019
    Last edited by a moderator: Jul 25, 2019
    [QUOTE = "WTFDproject, post: 68185, member: 12140"] knou,
    Avez-vous un Steadygrip pour la caméra?
    Avez-vous un smartphone avec l'application CGo3 installée? [/ QUOTE]

    Bonjour WTFD,
    Je réponds aux deux messages. après avoir allumé le drone ( la console ST10 éteinte)
    au démarrage le voyant était blanc fixe puis rouge ,vert clignotant(on/off)

    j'ai un smartphone avec l'application CGO3 par contre il n'y a pas de piles dans le steadygrip. Je vais y remédier bientôt.
    J'ai eu une proposition sur un autre forum. J'ai télécharger à leur demande la version du micrologiciel "cgo3_3.0.04_E_firmware.bin et le renommer cgo3_3.0.05_F_firmware.bin. la manoeuvre n'a pas donner plus de résultats.

    Je crois que mon problème n'est pas simple. Je reste patient

    Bien à vous


    Translate:
    Hello WTFD,
    I answer both messages. after turning on the drone (the ST10 console is off)at startup the indicator was solid white then red, flashing green (on / off)
    I have a smartphone with the application CGO3 by cons there are no batteries in the steadygrip. I will fix it soon.
    I had a proposal on another forum. I downloaded the firmware version "cgo3_3.0.04_E_firmware.bin" and renamed it cgo3_3.0.05_F_firmware.bin, the maneuver did not give any more results.
    I think my problem is not simple. I remain patient
    Yours truly
     
  14. WTFDproject

    WTFDproject Active Member
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    knou,
    Vous pouvez alimenter l'appareil photo à partir du Q500, avec le contrôleur éteint, et essayer de le voir sur le smartphone. Certains smartphones doivent être en mode avion pour pouvoir voir la caméra. Certains pas.

    knou,
    You can power the camera from the Q500, with the controller off, and try to see it on the smartphone. Some smartphones must be in airplane mode to be able to see the camera. Some not.
     
  15. knou

    knou Member

    Mar 12, 2019
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    [QUOTE = "WTFDproject, post: 68197, member: 12140"] knou,
    Vous pouvez manipuler l'appareil photo à partir du Q500, avec le contrôleur éteint, et essayer de le voir sur le smartphone. Certains smartphones doivent être en mode avion pour pouvoir voir la caméra. Certains pas.

    knou,
    Vous pouvez alimenter l'appareil photo à partir du Q500, avec le contrôleur éteint, et essayer de le voir sur le smartphone. Certains smartphones doivent être en mode avion pour pouvoir voir la caméra. Certains non. [/ QUOTE]
    J'ai réussi à connecter mon smartphone avec la CGO3
     
  16. knou

    knou Member

    Mar 12, 2019
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    ben sûr à partir du Q500 et la console éteinte
     
  17. knou

    knou Member

    Mar 12, 2019
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    I connect to the site open to all by trying to improve my English with deep-translator
    Hello WTFD,
    I answer both messages. after turning on the drone (the ST10 console is off) when starting the indicator was white
    fixed then red, green flashing (on / off) I have a smartphone with the CGO3 application but there are no batteries in the stab. I'll fix it soon.
    I had a proposal on another forum. I downloaded the firmware version "cgo3_3.0.04_E_firmware.bin" and renamed it cgo3_3.0.05_F_firmware.bin. The manoeuvre did not produce any additional results.
    I don't think my problem is simple. I remain patient
    Sincerely
    I managed to connect my smartphone with the CGO3
    of course from the Q500 and the console off

    Translated with www.DeepL.com/Translator
     
  18. WTFDproject

    WTFDproject Active Member
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    [QUOTE="
    I managed to connect my smartphone with the CGO3
    of course from the Q500 and the console off [/QUOTE]

    Je pense que nous devons réinitialiser le contrôleur aux paramètres d'usine et créer un nouveau modèle. Il faudra quelques minutes pour développer des images pour la réinitialisation. Il semblerait que le drone et la caméra soient en bon état de fonctionnement.
    Connaissez-vous quelque chose qui aurait pu affecter le contrôleur entre les dommages d'origine et l'arrivée du nouvel appareil photo?

    I think we need to reset the Controller to factory settings and create a new model. It will take a few minutes to develope pictures for the reset. It would appear the drone and the camera are in working order.
    Do you know of anything that may have affected the controller in the time between the original damage and arrival of the new camera?
     
  19. WTFDproject

    WTFDproject Active Member
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    Oct 3, 2018
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    knou,
    Ce document est une illustration illustrant les étapes à suivre pour effectuer une réinitialisation d'usine de la ST10. Notez que le terme réinitialisation d’usine est en fait un abus de langage. Il ne réinitialise pas le firmware d'origine. Il réinitialise le dernier firmware chargé.
    Vous devrez créer un nouveau modèle et relier la caméra et le drone au nouveau modèle après cette réinitialisation.

    knou,
    This document is an illustration of the steps involved in performing a factory reset of the ST10. Note that the term factory reset is actually a misnomer. It does not reset the original firmware. It resets the last loaded firmware.
    You will need to create a new model and connect the camera and drone to the new model after this reset.
     

    Attached Files:

  20. knou

    knou Member

    Mar 12, 2019
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    All right, I'll follow the reset procedure.
    I would like to point out that after the crash I no longer used the device until the arrival of the new camera. All in all, it took three months.
    I will keep you informed of what happens next.
     
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