Protect your camera and gimbal

Discussion in 'Help' started by mrburns, Sep 3, 2015.

  1. mrburns

    mrburns Moderator
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    May 9, 2015
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    Following on from a number of users who purchased replacement boards for the gimbal, only to be told they can't work with the camera, I thought I would check it out with Yuneec.

    The situation is this.

    All cameras and gimbals are married in a giant room back at the Yuneec factory in very large batches (apparently 100 at a time). This is a computerized and the software does in fact make the unit a complete unique unit. There are no facilities outside of China to undertake this operation.

    Therefore if you have a crash of some sort and damage the electronics then the whole unit is a write off. :(

    This is because:-
    a) the units are married and need the super duper machine to marry them and its in China :(
    b) the boards in the gimbal are tightly packed so there is little shock absorption and therefore you do not want to crash heavy. (surprise!!)

    This has been addressed in the CGO3 in terms of better shock absorption but does not get away from the "crash" risk. The "marrying" element is also being addressed in future models to allow board swaps.

    Therefore if you are unlucky enough to have to send a unit back for "repair" then you will get a new replacement as they are married units but charged a fraction of the cost. Though what that cost will be will depend on circumstances of the crash.

    Hope this clears up the issue.
     
  2. nrrtrains

    nrrtrains Well-Known Member

    Jul 27, 2015
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    #2 nrrtrains, Sep 11, 2015
    Last edited: Sep 12, 2015
    hi
    thank you
    the only thing i dont understand is yuneec knowing that the board has to be married to the gimble , how can they sell you the board knowing it's not going to work .
     
  3. mrburns

    mrburns Moderator
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    May 9, 2015
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    Nrrtrains,

    You are quite right. CS Centres found out the same way we all did. :)
     
  4. Jagerbomb52

    Jagerbomb52 Guest

    #4 Jagerbomb52, Sep 17, 2015
    Last edited by a moderator: Sep 17, 2015
    Well hopefully I might have some good news on repairing the old boards. I found a lady that taught herself micro soldering and trace repair. She now teaches this all over the world and she is very well respected. She specializes in ipad and phone repairs. So I emailed her about the problem and told her that one connector had been ripped off. She told me to send it on out to her and she will see what she could do.
    Here is the email I got today.
    Update Subject: Completed

    Message:

    This repair is done--you were missing three pads, but those all clearly had torn traces leading to local components. I made microjumpers between the three pins and the local components, and soldered the main connector back on its ground pads. Everything looks solid, so I think if this connector was the original problem with the board than it should be good to go.

    I will send you an invoice for a level 2 board repair and pack to ship when paid---thanks!
    jessa

    The cost was $74.99 USD but if it works it will be well worth it. :)
    I will update this when I get it and try it out.
     
    midego likes this.
  5. nrrtrains

    nrrtrains Well-Known Member

    Jul 27, 2015
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    wow thats great , i hope this works .
     
  6. gustofusion

    gustofusion Active Member

    Jul 31, 2015
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    Keep us updated, good to know more on this issue
     
  7. mrburns

    mrburns Moderator
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    May 9, 2015
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    Jagerbomb,

    Does the good lady have any international "friends" that do similar in UK or Europe ? or indeed is there an organization that members here can look up for a local contact ?
     
  8. Jagerbomb52

    Jagerbomb52 Guest

    mrburns, when I get the board back and confirm the fix worked I will give out more information. Right now so that she does not get a bunch of emails and people sending in boards I just want to make sure it actually worked.
    Hope you understand. I should get it back late next week.
     
  9. mrburns

    mrburns Moderator
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    May 9, 2015
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    Jagerbomb,

    Totally understand and appreciate your research and efforts. Thanks
     
  10. Jagerbomb52

    Jagerbomb52 Guest

    Still waiting on the return of my board from New York. USPS has to be one of the slowest delivery systems going. :(
    But now there is another player in the field to repair your boards. Brad Mendrick (ex tech guy for Yuneec) has started excepting boards for repair. Not sure on his cost or if he does it in house or sends it out to someone else for repairs but he does fix them now also.
    "Bad crash? Rip the plugs off your CGO2(+) gimbals control board? Never fear Independent Copter Works has you covered! We can handle the fine soldering that is need to reattach the plug and get you back flying!"
    https://www.facebook.com/IndependentCopterWorks/?hc_location=ufi
     
  11. Jagerbomb52

    Jagerbomb52 Guest

  12. mrburns

    mrburns Moderator
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    May 9, 2015
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    Congratulations.
     
  13. peterbright

    peterbright Member

    Oct 16, 2015
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    great news
     
    Tank likes this.
  14. DronePiX

    DronePiX New Member

    Mar 21, 2017
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    Lol peterbright @super duper machine...sry made me smile. Great explanation though!
     
  15. NordicMan

    NordicMan New Member

    Aug 24, 2017
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    Hi I feel dumb for asking this but....

    I bought my "Typhoon G + CGO3 combo" as a refurb and it didn't come with that plastic gimbal cover/lock so I ordered one. Now I have it, but don't understand how it is used or attached :(
    Does it get inserted from BEHIND the camera, and the camera lens stays pointed forward?
    That seems the best way to install it, yet it doesn't seem to provide very good support, and the camera can still bounce up-down even with the cover installed.. seems very minimal protection.
    I searched but couldn't find a good photo of the cover actually installed on the gimbal/camera..
    Thanks in advance. Maybe someone here thought up a better way of protecting these sensitive devices(?)
     
  16. Jagerbomb52

    Jagerbomb52 Guest

    Yes install it from behind. Here is a picture of mine when the camera was off the quad but you should be able to get the right idea.

    20170926_143515.jpg
     
  17. NordicMan

    NordicMan New Member

    Aug 24, 2017
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    Wow thanks for the photo Jager much appreciated!
    Yes it seems to fit 'best' when mounted that way.. but I was confused because I would "think" the protective cover should also cover over the camera lens.. but it doesn't.. what was Yuneec thinking?
     
  18. Jagerbomb52

    Jagerbomb52 Guest

    On the Typhoon H and CGO3+ camera they made the cover to go on the front of the camera. Not sure if it will fit the CGO3 4K .
     
  19. Jason7

    Jason7 New Member

    Dec 6, 2019
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    I have s shaking camera. Typhoon q500 4K . Help


    Sent from my iPhone using Yuneec-Forum.com
     
  20. WTFDproject

    WTFDproject Well-Known Member
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    Oct 3, 2018
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    Hi Jason,
    Welcome to the Forum.
    We would be happy to help with the camera issue, but will need more information to understand exactly which issue you have.

    If the problem appear prior to flight:
    1.) Is the camera moving around, shaking and making noises when you first power up the drone?
    2.) Is the camera starting normally, but making a whining noise and vibrating?

    If the problem showing up during flight/recording:
    1.) Is it actual heavy shakes and jerks?
    2.) Is it more of a "Jello" looking affect on the video?
    3.) Is the problem constant, or is it related to drone movement, camera tilt, or anything else you've noticed.

    Also, any recent history may provide a clue. Anything that has happened between the last time the camera was normal, and the first time it showed a problem may be useful. Things like crashes/hard landings, firmware updates, modifications or long periods of storage can have an effect.

    And Yeah, I ask a lot of questions. Sorry about that. But the answers to the questions may lead to the answer you need.
     
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